YOUR NEXT STEP

Practice the replies.
Build your working process.

Optional extras for applying the method. The six-file Kit remains complete on its own.

12 WORKED CASES

Worked Inquiry Examples Pack

Twelve fictional inquiries, with a suggested reply, reasoning, next action and a mistake to avoid.

$ 12 USD · one time · tax may apply

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Fictional practice cases, not real customer results. Read online and print or save a copy as PDF.
6 GUIDED EXERCISES

Implementation Workshop

Six self-paced written exercises to build your service scope, replies and working plan. No live calls or video lessons.

$ 79 USD · one time · tax may apply

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A written, self-paced workshop. No live sessions, video lessons, personal reviews or automated messaging. You do not need to buy the Examples Pack.

Choose what helps you

Use the Kit for the method and reusable tools. Choose examples to practise decisions. Choose the workshop to draft your own scope, replies and follow-up plan. You can return to the Kit without buying either extra.

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